Ongoing Support and Maintenance
IRIS Intelligence products can be purchased in conjunction with our leading edge maintenance support package that includes the following as standard:
- Free installation
- Technical support by telephone and email 24 hours a day
- Unlimited number of queries
- Response time within one business day
- Regular web training
- Classroom based training classes provided free of charge with the purchase of 10 or more license
- Regular upgrades to your product free of charge or at significant discounts
- Access to frequently asked questions, user forums and user conferences
"IRIS risk mangement software helped us to derive major financial and performance improvements. The combination of quantitative and qualitative functionality provides robust decision support and the ability to navigate through complex scenarios"
Mehender Rawat, Programme Manager, London Underground