Ongoing Support and Maintenance
IRIS Intelligence products can be purchased in conjunction with our leading edge maintenance support package that includes the following as standard:
- Free installation
- Technical support by telephone and email 24 hours a day
- Unlimited number of queries
- Response time within one business day
- Regular web training
- Classroom based training classes provided free of charge with the purchase of 10 or more license
- Regular upgrades to your product free of charge or at significant discounts
- Access to frequently asked questions, user forums and user conferences
"Recent research indicates over 70% of programmes are late, over budget or ineffective. Organisations employing effective risk management have reduced this failure rate significantly and gained a significant competitive advantage"
Colin Wheeler, Istria Technical Director and PMI Risk Liaison