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  • info@irisintelligence.com

FAQ

Frequently Asked Questions are set out below in the following sections:

If you cannot find the answer to your question in the FAQ section below, please Contact Us.

Introductory Questions

What is the IRIS Risk & Opportunity Management System?

The IRIS software embeds best practice risk, issue and opportunity management processes into a single user-friendly automated system. The software is customized to your organizational structure and industry requirements and can be implemented as a standalone system, fully integrated with a client server or provided as a web-based application. ​

Who uses IRIS?

IRIS software combines unique features that can be matched to the customer environment, whether a multi-national corporation or an SME, a local or a national government institution.
Our framework caters for risk managers and risk experts alike, ensuring that the system remains simple and easy to use according to the requirements of each specific user base.​

What are the license options?

1. Named User Licenses
These are assigned to individual users to provide 24/7 access to the system. They may not be shared but they may be re-allocated (e.g. in the event that an employee leaves the organization or is re-assigned).
2. Concurrent Licenses
These may be shared between users. The restriction is placed on the number of users that may connect simultaneously.
3. Blended License Option
IRIS offers the option of combining named and concurrent licenses on a single install. This allows you to guarantee full time access to key personnel but save costs by using concurrent licensing for the wider team.

What is covered by the maintenance agreement?

Maintenance includes (but is not limited to):

  • An unlimited number of queries to the helpdesk
  • Immediate patches of any operating system updates (e.g. due to a Microsoft update)
  • Free system upgrades as they are released
  • Minimum quarterly calls with your account representative to request new system features / additions which can then be added into the IRIS development schedule at no additional cost

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Is IRIS only available in English?

​​IRIS software comes in multiple languages available on request.

Does IRIS Intelligence provide training?

Yes, our team of specialist trainers have unrivalled expertise in the roll out of risk management training to client organizations of all sizes. Each of our trainers is certified by the PMI, APMG, OGC or other relevant professional organisation. We provide training in the form of “off the shelf” training courses or bespoke courses designed according to the specific client needs.​

Do I need a knowledge of Risk Management to use IRIS?

Whilst it can be useful to familiarise yourself with the basic process and functions of risk management, it is by no means a requirement to have an extensive knowledge of risk management techniques to use IRIS software. IRIS risk management system caters to both novices and experts alike.​

Configuration Questions

What risk processes does IRIS support?

IRIS Risk and Opportunity Management system is fully accredited and embeds best risk management processes from ISO 31000, ISO 27001 and PMBoK.

How long does it take to learn working with IRIS?

Most users are up and running with no formal training. The individual user profiles mean IRIS can target the level of training and complexity to a specific user profile. ​

Can I manage several registers simultaneously with IRIS?

Yes, with IRIS you can manage several registers and multiple projects simultaneously. It is easy to switch between the directories with a click of a button.​

Can I set up Email reminders?

​Yes, with IRIS you can keep data fresh by setting up automated email reminders to risk owners when actions are due and highlight any slippage to project managers early.​

Is it possible to attach documents in IRIS?

Yes, you can easily attach and share documents at any time by uploading them into the system.

Who can see project information? Is it possible to restrict information access for some areas of the project?

​Specific access restrictions can be set up for each user so they can only view or amend risks for their own project / department.

Is it possible to activate and deactivate IRIS software features?

​Yes, IRIS system features an ability to hide unwanted features and data fields to keep life as simple as possible for the user community. Moreover, our flexible framework ensures the software automates and enhances your existing processes, rather than forcing you to change policies that have worked for you for years.

What is Monte Carlo Analysis?

​Monte Carlo Analysis is a technique used to understand the impact of risk and uncertainty in financial, project management, cost, and other forecasting models. By forecasting and planning ahead you can anticipate and mitigate certain types of risks which are highly probable for a specific project, industry or environment.

Reporting Questions

Is IRIS compatible with Microsoft Office?

Yes, with IRIS you can upload your legacy risk data in a few minutes, generate PowerPoint reports for Senior Management in seconds and export latest data to Excel for wider analysis whenever you like.

How long does it take to generate Power Point report?

Power Point report can be generated with a click of a button, moreover you can customize and tailor your report templates to feature corporate logo and match company colours.

What is the Risk Matrix?

​Provides an instant snapshot of the most important items and any change in status.​

What is a Burndown chart?

A Burndown chart is a graphical representation of work progress within a specific timeline. With IRIS Burndown chart you can instantly and simply demonstrate the trend in the progress of the risk over time and compare the impact of risk mitigations with the original plan.


Technical Questions

What are the technical requirements for using IRIS (browser, server, etc.?)

In House Hosted
IRIS can be run on a shared server or virtual machine to minimize IT costs:

  • Recommended OS – Windows Server 2012 or 2008 R2
  • Recommended DB – SQL Server 2012 or 2008R2 (except Compact edition)
  • Net Framework v4.5 or v4

IRIS Hosted
Users simply log in using any major browser including, but not limited to:

  • Internet Explorer (v7 and up)
  • Mozilla Firefox
  • Google Chrome
  • Safari and more
How long does IRIS take to install?

​Customers can install and configure IRIS in a couple of hours if they wish to host the system internally. Alternatively, IRIS can host the software for you meaning all you need to get up and running is a web-browser and a username.